• Lowest Cost of Operation
- Case understands that today's customer is under tremendous
pressure to reduce operating costs and improve productivity.
In support of our customer, Case continues to strive for new
ways to meet and exceed your service support expectations.
We begin with high quality machines designed to handle the
toughest challenges that today's jobs deliver. Durability
is the key to high levels of productivity year after year.
• Fix Before Fail
- Monitoring a machine performance is critical to minimizing
your down time cost. Systemgard, our oil analysis program,
delivers an early warning of future repair needs thus minimizing
your lifetime cost of ownership. Trend analysis indicators
let you know when a component should be replaced before failure.
This eliminates failure of associated components that would
otherwise run to failure. Fixing a component before failure
is a maintenance strategy that can and will save you money
over the life of the machine.
• Flexible Repair
Options - Birkey's recognizes that customers
need repair options. Depending upon your situation, down time
may carry greater importance than repair cost. Birkey's can
deliver new or remanufactured components at competitive prices
to get you up and running in the shortest time possible.
If time is available, our factory trained technicians can
provide superior on-site repairs with the highest quality
parts and competitive labor. Our service departments are backed
by Case engineers, special tools, and reference resources
to provide the best possible solution to repair needs. In
fact, our reference systems gather and provide repair solutions
that historically have delivered the highest level of customer
satisfaction.
All of our repairs carry a minimum of six months of warranty
on new and repair parts. Many of our major remanufactured
drivetrain components carry 12 months of warranty and labor
when installed by Birkey's.
1. Repair Parts Direct or Installed
--Case repair parts are Case OEM identified and as such
meet critical engineering specifications. These are the
same parts used to build your equipment when it was new.
If improvements have been made in the part, the repair part
will always be the most recent version available. Case repair
parts are stocked in multiple depots throughout North American
to insure the shortest lead-time possible. Tools such as
Standby 7 provide seven day a week access to our parts inventories.
When you need one of our parts installed, Birkey's factory
trained service departments can get the job done right the
first time.
2. Reman Solutions -- Case components are designed
with more than one life in mind. When a major component
fails, the old component often has value and can further
reduce your replacement cost. Case often repurchases your
old component and through a highly controlled Remanufacturing
process, returns the component to OEM specifications for
resale. Each component is fully disassembled, cleaned and
inspected. All non-reusable materials such as gaskets, seals
and friction materials are discarded. Parts, which fail
to meet stringent OEM specifications are discarded and replaced
with new. Once fully assembled, every component undergoes
functional testing to insure the part performs the same
as new. Ask your dealer about remanufactured solutions for
your next repair. Case provides a full range of remanufactured
components including engines and engine parts, air conditioning
pumps, hydraulic pumps and motors, electrical starters and
alternators, transmissions, axles, electronics and many
other components. Ask us about a remanufactured component
for your application.
